Can I request a Shipping Quote for international shipping if the price seems to high?
YES! Please contact us at Shop@aapistons.com or call (626)333.5555 if you are an international customer. We can work out a shipping quote just for your order.
Do we do Local Pick up?
What do we ship?
All our products are packed and shipping in the safest possible way.
When do we ship?
Currently we don't have any drop-ship. All items are shipped from AA Performance Products at 228 S. 5th Ave., La Puente (City of Industry), CA 91746. We ship all items within 2 business days after the payment has cleared.
Where do we ship to?
All products can be shipped globally basis by USPS Priority International. Domestic orders can choose between UPS Ground and USPS Priority Mail.
How do we ship?
We prefer to use UPS ground or USPS priority mail. Insurance is not applied except for buyer's request and expense.
Rates to ship?
We simply pass along our own charges as calculated by the UPS ground web site.
We charge sales tax for items shipped to: CA(9.00%)
How to track an order that's been shipped?
You should receive a confirmation and delivery notice email after your order is received.
Instore pick up option?
Recycling of packing materials?
We encourage our customers to recycle as much of the shipping material as possible. This includes paper and cardboard packing materials.
Replacement or exchange:
Email / fax us the replacement or exchange request within 7 days of item received.
What can be returned?
All items can be refunded excluding shipping fee.
When do items need to be returned by?
You must request authorization for return by email or fax within 7 days of item received.
Where do items need to be returned to?
How do customers return items?
Best way is to return in original package, by original carrier. If not, priority mail is preferred. Customer should have a return authorization number, drop it down as memo is ok.
Credit for returns?
If paid by paypal, we refund thru paypal. If paid by credit card, we refund back to the card account.
Instore return option?
Original packaging is preferred, but not a must.
No refunds for any shipping costs.
Any other questions? Please contact us.